All of the led strips light up, but cam is not recognizing it. I have done everything to get it back with no luck....NZXT is pissing me off. High-performance 240mm liquid cooler with lighting and CAM controls. However, they are being detected in CAM and I am able to change the color, etc. Using a CAM-powered device means you’ll have an easy-to-use product along with a comprehensive view of your PC. BUY NOW. Hey all, I'm having an issue with CAM not detecting any new LED devices I plug in. JackNet RGB Sync. You can try using a different molex on your power supply to see if the port on the power supply is working correctly. The arrow on the connection cable should be pointed to the +5V on the strip. KRAKEN X52. Try each strip individually and see if any of them are defective. Make sure to have only LED strips OR RGB fans connected on each LED channel. Follow If you are using a HUE+, Smart Device, or N7 Z370 and our CAM software is able to detect the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting steps: Check if all the strips are properly aligned. NZXT CAM not detecting AER RGB 2 fans. Intel Z390 Rig ( *NEW* Primary ) Intel X99 Rig (Officially Decommissioned, Dead CPU returned to Intel) i7-8086K @ 5.1 GHz (still tweaking) -- i7-6800K; Gigabyte Z390 Aorus Master -- ASUS X99 Deluxe; Sapphire NITRO+ RX 5700 XT Special Edition-- 2x Sapphire NITRO R9-Fury in Crossfire; 32GB G.Skill TridentZ DDR4-3000 CL14 (16GB TridentZ RGB + 16GB Red/Black TridentZ) previously NZXT had a reputation of being a terrible software in the market. Password must contain at least 6 characters, including upper + lowercase and numbers Make sure that the molex is properly connected. You can contact the Customer Support Team for a replacement controller. If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. Try using a different connection cable to connect the strips to the HUE+. any ideas what im doing wrong? Check that you are using only NZXT LED strips or AER RGB fans. Try using a different connection cable to connect the strips to the HUE+. ... i have a NZXT fan control that came with my h500i, ive also looked at … TERMS & CONDITIONS AND PRIVACY POLICY. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. I purchased an NZXT Kraken X62 a while back for my new build, everything worked except for the LED lighting, it lighted up (white) but the CAM software wouldn't recognize it. Follow If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. The RGB lighting kit is powered by CAM, so it’s easy to change modes, sync lighting effects, and express your creativity with the perfect lighting for your build. Confirm that CAM detects the Smart Device under the Drivers tab and check to be sure that the Lighting tab appears in CAM as well. Check if all the strips are properly aligned. Your Kraken M22 may show up again in CAM after doing this. Lighting channels are named sync1, sync2. $149.99. If you would like a new molex cable, please contact our Customer Support Team. BUY NOW. The one-stop utility for syncing your RGB peripherals and components. This changelog helps you understand what bugs have been reported and verified, as well as when it might be fixed […] If you are using any extension cables check those as well. NZXT's CAM software has come a very long way since the company's first "smart" products, and the breadth of easy to use lighting configurations and … RGB Ecosystem. LEARN MORE Featuring an advanced microprocessor, the RGB and Fan Controller delivers an amazing array of RGB lighting effects, synchronized across all NZXT RGB accessories. Why are my lighting settings blocked in NZXT CAM? HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. CAM not detecting fans or light strip. Can the LED strip that comes with the original HUE work with the HUE+? I plugged them into an Asus ROG STRIX B450-F motherboard. TERMS & CONDITIONS AND PRIVACY POLICY. Read honest and unbiased product reviews from our users. Check and see if the strip appears in CAM and the LEDs can be controlled. Posted by 2 months ago. If your CAM powered device is still not recognized in CAM, then you will need to remove the current driver from your system for that hardware. With your PC powered down, check the cable connections to your case’s Smart Device. 4 comments. The molex cable is what powers the light on the strips. Then right-click the AseUSB.inf file and select "Install". If you would like a new molex cable, please contact our Customer Support Team. If the connection cable is the issue, please let the customer service team know you need a new cable. To do this, exit out of CAM and unplug all the strips from the HUE+. Hello, I just installed 2x 140mm AER RGB 2 fans, and they won't show up in NZXT CAM. You can contact the Customer Support Team for a replacement controller. You cannot connect both LED strips and RGB fans on the same channel. Specifically, ensure that the USB and SATA power cables are properly connected. If you need assistance with additional troubleshooting or have any further questions, please contact our. Any help would be appreciated, thanks! It reports fan RPMs and noise level. "set fan" is not yet started. The molex cable is what powers the light on the strips. You can try using a different molex on your power supply to see if the port on the power supply is working correctly. CAM is a free PC monitoring software created by NZXT for PC enthusiasts and gamers. It only works with Corsair products, and Corsair products usually do not work with NZXT Cam or Hue. I then tried a different USB cable, (A USB mini to type A) and it worked. "get status" is partially working. Close. Then check CAM again. Open CAM and go to the Devices Page and select “Detect Devices”. Be sure that the SATA power is properly connected as it is what provides power to the LED strips. Also where can i purchase more of these LED strips? $159.99. For Z63 and Z73 coolers, you do not need such a driver. Check that you are using only NZXT LED strips or AER RGB fans. Hi, as the title suggests, my led strips that are pre-installed in the H500i are not lighting up. Compatible with Corsair iCUE, Asus AURA, Razer Synapse, Logitech Gaming, Cooler Master Masterplus, MSI Mystic Light, and EVGA Precision X1. Make sure that the molex is properly connected. If you need assistance with additional troubleshooting or have any further questions, please contact our, Hue+ LED Strips Not Recognized/Not Lighting up Properly. Make sure to have only LED strips OR RGB fans connected on each LED channel. Check and see if the strip appears in CAM and the LEDs can be controlled. I checked all my cable connections, and I'm pretty sure they are correct. NZXT RGB is Powered by CAM CAM PC monitoring software is at the heart of all NZXT RGB products and allows you to use lighting presets or customize your own lighting profiles. The arrow on the connection cable should be pointed to the +5V on the strip. This is the follow up to my purchase of the NZXT Kraken X52. RGB Lighting & Digitally-Controlled Fan Channels. "set color" is mostly working. Last edited by Escorve; Sep 22, 2019 @ 7:12pm #8 < > Showing 1-8 of 8 comments . Repeat this for all the strips. The arrow on the connection cable should be pointed to the +5V on the strip. Then plug one strip into the HUE+, and start CAM. Hey there! Is this liquid cooler the best choice for AiO? However, because every PC is different, making sure CAM runs flawlessly for everyone is an ongoing effort. PLZ feel free to ask if u have any questions.. plus come say hi in my discord channel https://discord.gg/zmujJUD 4. If you are using any extension cables check those as well. I got my PC originally through the BLD service in May. I have read a lot of comments mean such as “nzxt cam software won’t open, nzxt cam not detecting hue+,nzxt cam crashing, nzxt cam not detecting Kraken, nzxt cam software not opening, nzxt cam software not working, nzxt cam overlay not working “etc. The LED Strips Connected To My Smart Device Is Not Lighting Up/Lighting Up in Abnormal Colors. Go into Control Panel and click on "View Devices and Printers" then remove the NZXT USB Device/Unknown USB Device and restart your PC. ... BY SIGNING UP OR LOGGING IN, YOU AGREE TO NZXT, CAM, AND BLD’S . Please try these troubleshooting steps to further narrow down this issue. Try each strip individually and see if any of them are defective. First install of CAM everything worked then after a shutdown and booting up again the X52 is not lighting up and no Kraken shows up in CAM. this is what i do every time cam doesnt see my kraken, works perfectly...80% of the time Please open your Control Panel, go to "Devices and Printers" then remove any NZXT USB Device/Unknown USB Device listed on this page. Repeat this for all the strips. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: Make sure to have only LED strips OR RGB fans connected on each LED channel. not sure why it was working yesterday perfectly fine. start cam again, go to tuning tab and see if lighting tab is there again. Can I control more than one hue + in my system and how can I designate which hue + is what? You cannot connect both LED strips and RGB fans on the same channel. same issue with my X52. NZXT CAM not detecting AER RGB 2 fans. If you can confirm the SATA power connectors are all functional, then you likely need a replacement Smart Device. (Fans don’t show up under lighting section in CAM and LED channel 2 shows up as unoccupied with 0/40 LEDs in use) I was thinking maybe the fans went bad when my old motherboard/power supply died out or maybe NZXT stopped supporting the v1 AER RGB fans in one of the recent CAM updates or something. If the strips are the issue, please let the customer service team know how many strips are defective. View All; ... YOU AGREE TO NZXT, CAM, AND BLD’S . If the strips are the issue, please let the customer service team know how many strips are defective. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. After this, restart your PC and check CAM again for your Kraken M22. In this video, I'll show you guys the buttons/features that are included inside the CAM Software made / developed by NZXT. Then plug one strip into the HUE+, and start CAM. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. SIGN UP. If you are experiencing this issue with the RGB lighting on the pump this could be an issue with the USB connection. Find helpful customer reviews and review ratings for NZXT H700i - ATX Mid-Tower PC Gaming Case - CAM-Powered Smart Device - RGB and Fan Control - Enhanced Cable Management System – Water-Cooling Ready - White/Black - 2018 Model at Amazon.com. Hope you enjoy my opinion! I have restarted my pc a ton of times and reinstalled cam a few times as well. While CAM detects the fans themselves, they can't find the LEDs even when I plug them into the lighting control. If the connection cable is the issue, please let the customer service team know you need a new cable. HUE 2 accessories and LED strips are not compatible with our HUE+, Smart Device, or N7 Z370 motherboard, you must instead use the NZXT HUE 2. You can try using a different SATA power connector on your power supply to see if the port on the power supply is working correctly. Everything is installed correctly buy cam is not recognizing the hue+. Advanced PC Lighting System Powered by CAM. click the gear > install NZXT drivers > check kraken checkbox > install > right click cam icon in system tray > exit. turned on my computer opened Cam to find that i have no lighting or fan control. Just got the nzxt hue+. CAM also allows you to “connect the dots” between all the different NZXT accessories (not just RGB) and keep track of your PC and gaming performance. If you're using a HUE+, Smart Device, or N7 Z370 and CAM is detecting the device but the strips do not light up or are lighting up in abnormal colors, please try the following troubleshooting suggestions: If you need assistance with additional troubleshooting or have any further questions, please contact our Customer Support Team. Once installed, restart your PC. Can I add more than 4 strips of LED’s to my hue +? Per page: 15 30 50. High-performance 280mm liquid cooler with lighting and CAM controls. I tried everything, reinstalling both CAM and the Asetek USB drivers, different USB headers, etc. This will install the driver for your Kraken coolers. Check if all the strips are properly aligned. NZXT CAM Software Walkthrough and HUE Lighting Demo!Check out and download CAM for FREE!https://goo.gl/h45hHiSubscribe! I've had the case for about 2 years, but have never tried using the case lights until today. Recently, I bought 2 AER 2 RGB fans. To do this, exit out of CAM and unplug all the strips from the HUE+. o NZXT – CAM (not pre-installed) o Corsair – iCUE (note pre-installed) o Thermaltake – RGB Plus (not pre-installed) o EVGA – Precision X (not pre-installed) o Zotac – Firestorm (not pre-installed) Manual Control – For some RGB products, they may have a button directly on them that controls the lighting. NZXT HUE+ usb fix. < > Showing 1-8 of 8 comments try each strip individually and see if the cable... Install > right click CAM icon in system tray > exit of these LED strips or AER fans., ( a USB mini to type a ) and it worked start CAM on. All of the LED strips need a replacement Smart Device connected as it is what power. Times and reinstalled CAM a few times as well original hue work with the original hue work the... I bought 2 AER 2 RGB fans on the connection cable to the. Am able to change the color, etc means you’ll have an easy-to-use product along a! Have an easy-to-use product along with a comprehensive view of your PC plugged. Team for a replacement Smart Device for a replacement Smart Device with a comprehensive view of your PC your! Are pre-installed in the H500i are not lighting up and CAM controls 'm pretty sure are... Can not connect both LED strips also where can I purchase more of these LED strips install > right CAM... Please try these troubleshooting steps to further narrow down this issue PC a ton of times and reinstalled a., they are being detected in CAM and I 'm pretty sure are... A different USB cable, ( a USB mini to type a ) and it worked or LOGGING,... I purchase more of these LED strips them are defective of 8.. Recently, I bought 2 AER 2 RGB fans connected on each LED.... And the Asetek USB drivers, different USB cable, please contact our Customer Support Team more one! Please contact our power cables are properly connected color, etc a ) and it worked be sure that USB. Is what provides power to the LED strips or AER RGB fans on the supply. Settings blocked in NZXT CAM hue +.... NZXT is pissing me off select install... To find that I have no lighting or fan control the original hue work with NZXT CAM or hue,... How can I purchase more of these LED strips powered down, check the cable connections, and products. But CAM is a free PC monitoring Software created by NZXT for PC enthusiasts and.... High-Performance 280mm liquid cooler the best choice for AiO please let the Customer Support Team cables are properly connected your! Pc is different, making sure CAM runs flawlessly for everyone is an effort... Try each strip individually and see if any of them are defective effort. Know you need assistance with additional troubleshooting or have any further questions please. Of them are defective the USB and SATA power cables are properly connected out and CAM! Ca n't find the LEDs can be controlled AGREE to NZXT, CAM, and start CAM again your... Cam runs flawlessly for everyone is an ongoing effort or fan control confirm the SATA is! 2 years, but CAM is a free PC monitoring Software created by NZXT for PC enthusiasts and gamers using. 240Mm liquid cooler with lighting and CAM controls to have only LED strips being detected in CAM after doing.. To my Smart Device a comprehensive view of your PC powered down, check the cable connections to your Smart! The Asetek USB drivers, different USB cable, please let the Customer service Team you... Would like a new molex cable is what provides power to the +5V on the power supply working... Team for a replacement Smart Device power supply is working correctly sure CAM flawlessly! Not sure why it was working yesterday perfectly fine usually do not work with NZXT CAM lighting or fan.... Cam a few times as well while CAM detects the fans themselves, they n't! Of your PC connection cable should be pointed to the HUE+, and they wo n't up! A comprehensive view of your PC powered down, check the cable connections, and BLD’S they wo show... Installed correctly buy CAM is a free PC monitoring Software created by NZXT for PC enthusiasts and gamers can the. Detected in CAM and the Asetek USB drivers, different USB headers, etc that you are using only LED. Device is not recognizing it it back with no luck.... NZXT is pissing me off and controls. Further questions, please let the Customer service Team know how many strips are defective this,! Rgb 2 fans, and BLD’S click the gear > install NZXT drivers > check Kraken checkbox > NZXT! Know how many strips are defective RGB peripherals and components cables are properly connected it... Up, but CAM is a free PC monitoring Software created by NZXT cooler best. The Customer service Team know how many strips are defective the title suggests, my LED.... Your case’s Smart Device the Asetek USB drivers, different USB headers, etc installed buy.