Example 2: Field Sales: Your sales teams are hard at work in the field. Salesforce Premier Success Plan Cost. There’s no extra charge for access to these great do-it-yourself resources, Our Premier, Premier+, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. ��(�0gЦЀ�����i-�B�)E��UE������:���׵�O�׭�������^3�y�Q�c���)��I�g��u��o�ו�,a���U㓃�� 9H_Z�*���Bxl0�G4�SqD�����Ve1�)�;U}�ל��Ԇ,Qj|���Z�Uv̉�5e��&v�-��۰�lu��S�`��z�Xз8NI)�Ŧ����0}7��r|�c��7Ir �1�۾�BJ+Mk��v��,1�-�j5���Y�M�j2�@��!G'�K!����J�U�m��$�x�2�2%U�5�`gV��u ����;�Ž� %X�ݐv�Fe2��5�z����_�l�!#v|��%=q�B�o�7q-7*�4�@�7���y�z�����h��T]�&W�LE4��8a%�����ɾ��������Va�G�?����`���d���_0鋁S�L&Yj}2B�8M�.zܴz5����q�1��e3%�,G�'��>$�գ|�T(�|-ʌ�e%R�LB�. The Premier Success Plans module is a great way to learn more. Premier Priority Plan is a subscription support offering from salesforce.com (“SFDC”) to support Customer’s deployment of certain SFDC’s online Services for which Customer has also purchased a Premier or Premier… At salesforce.com, customer success is our top priority and that is why we have made premier more valuable. With all three products, you get end-to-end support that includes: In fact, the performance of Premier Priority is so much better with Proactive Monitoring or a technical account manager that it must be bundled with one or both of these other products. Explain how you can use Premier Priority. Save Job 11d 11 days ago. Proactive Monitoring and Premier Priority offer this protection. To summarize, for the most urgent issues, you get faster response by our most experienced people doing more work to understand what happened while they fix it and keep you in the loop at all times. Premier Priority is especially useful for customers who are running systems on Salesforce that you need to be always on, but which have complexity and customizations impacted by integrations or connected workflows. Premier Priority is even more powerful when <>/Metadata 196 0 R/ViewerPreferences 197 0 R>> Priority picklist has 3 Values - High, General and Premier. You need backup from Salesforce for your most vexing problems, and you need priority access to senior engineers because every minute going through support triage results Connect with salesforce.com customers, partners, product specialists and employees to learn, get answers to your questions and share new ideas. it for all our customers. ensures that Salesforce gets started fixing problems right away, ensuring full access by your customers and service agents faster. You can choose the support response that fits your company and your budget. Premier Priority / Proactive Monitoring エンジニア は Salesforce.com およびプラットフォームの専門家として、緊急度・難易度が高いお問い合わせの調査・対応を通じ、お客様の問題を素早く解決する … Technical Account Managers provide coordination that brings it all together so that you have fewer incidents, faster issue resolution, better internal support, and improved use of the Salesforce platform overall. Recently we introduced Premier Success Plans , which offer a combination of support coverage and online training to help you get the most out of Salesforce. paired with monitoring on the front end, and a champion technical expert to help you use insights from cases to run your business better on Salesforce. %���� Not sure if your use of Salesforce is a good match for Premier Priority? Premier Priority provides these benefits in addition to the benefits of Premier. However, if you require a solution to deliver the report, including changes to fields or objects, StarrData’s support pros have the time and tools to meet your needs— it’s more challenging for the Salesforce Premier … General is the default on the picklist field. You’re an experienced Salesforce customer, 4 0 obj If you have Premier Priority, you get all of the great do-it-yourself resources, the adoption and productivity Incomplete. Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support. Premier Support Consultant at Mosaic Consulting Group ... Microsoft Word, SQL, Salesforce, Microsoft Excel. Here are some examples of situations that can benefit from the addition of Premier Priority. Get Started with Priority Support Services ~10 mins. stream Contact your success manager or account executive to schedule a conversation with one of our experts. 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