Description This plugin adds to WordPress the features of a complete helpdesk ticket system. New Feature : Private note capability setting added for support agent role. Fix: Conflict with registration form fields New Feature : Setting to disable reply if ticket is closed. Fix : Custom Field visibility conditions not working after v2.0.1. New Feature : New shortcode [wpsc_create_ticket]. Browse the code, check out the SVN repository, or subscribe to the development log by RSS. New Feature : Apperance Setting added. Fix : Create ticket validation issue on Firefox browser. New Feature : Don’t Notify Owner option in create ticket page for agents to create ticket on behalf of customer. Now you can filter/order ticket by close date of ticket. Buy candy shop WordPress themes from $39. New Feature: Add placeholders for ticket fields in create ticket form. They hate how buggy it is. Working slow on some servers, Fix: Some administrators can’t save thank you page setting, Fix: The agent only fields do not get imported in clone ticket, Fix: Email notification not send for user registration when registered via supportcandy, New feature: You can now edit saved filters, New feature: You can edit attachment notice in settings, Fix: Description image upload not working for guest users, Fix: Attachment download not working on mobile devices, Fix: Agent not being treated as a customer if he raised a ticket, Fix: Conflict with plugin Woocommerce Product Addons, Fix: Filter autocomplete suggestion showing deleted ticket records, Fix: Returns undefined message when the description is disabled from create ticket form, Fix: Do not notify owner conflict when disabled from settings, Fix: Image attachment download setting not working since the last version, New feature: New custom field type Time added, New feature: Agents can set a default filter for ticket list. New Feature : Set default text for subject and description if disabled. In addition to steps given by @hanamichi07, you can also customize options related to login and registration in general setting of the plugin.. New Feature: Control ticket logs visibility settings. Company, Hotel or Real Estate Service-Desk, New feature: Added “Last reply by” in ticket list, New feature: Added “Last reply on” in ticket list, New feature: Setting to hide New Ticket button for agents and customers, New feature: Added Copy Ticket URL button in an individual ticket, New feature: Date range option added in Date custom field type, New feature: Attachment size threshold error improvemets, New feature: Added None option in agent search advanced filter, New feature: Customer redirected to ticket list upon closing the ticket, New feature: Option to send email notification to current user, Fix: Notice mime_content_type() on file that does not exists, New feature: Allow wildcard character (*) in an outgoing email notification block list. Fix: Assign agent search results not in order. Fix: XSS Vulnerability fix for create, reply, and notes. Easy to configure and easy to use is our first priority. My clients use it but they hate it. New Feature: Setting to delete tickets after the given time interval. Reply actions for agent view is splited to show separate buttons. Fix: Vulnerability fixes New Feature: New widget Bio (Biographical info) added in open ticket. Fix : Superuser not able to see tickets on multisite blogs. Fix : Validation not working for url and file upload type custom field. All the notifications will be send to added recipients. BUT if you need to, take that into account. Fix : Attachments are not sending in email notifications. Fix : Ticket status does not change for awaiting agent reply status if user reply via ticket url page in guest mode. Hemos trabajado ya un tiempo con SupportCandy y no sólo ofrece grandes características por un precio inmejorable, sino que además el soporte es rápido y efectivo. ( Default: Disabled ). See Demo New Feature : New custom field type(Datetime) added, New Feature : HTML Mode available for Email notification, Thank you page and Agent setting templates, New Feature : Setting to Enable/disable reply to close tickets for Agents, New Feature : Register user upon create ticket if not exists (Guest User), New Feature : Default status of auto-refresh on ticket list on page load, New Feature : Option to create a new ticket from ticket thread (reply/note). Fix : Image overflow in ticket reply issue fixed. Only accept attachment of the given extension. Fix : Garbage collection for unlinked attachments. He must agree to your privacy policy to create a ticket. The plugin I created is called “Candy Social Icons” which obviously gets the name from the social icon set used in the plugin, created by Purty Pixels. New Feature : Setting to change Term & Conditions text. New Feature : Permanent delete ticket feature. New Feature : Auto-Refresh ticket list & Refresh button in individual ticket. It is designed for chocolate company, sweet shop, … Fix : Ticket widgets are not showing in some cases. I'm LOVE this plugin. The ticketing system is really powerful in design and features. Compatible with bootstrap you can use this theme for corporate, portfolio, personal, agency, as one … Lo usamos para dar soporte informáticos a distintas empresas y nos está funcionando muy bien. “SupportCandy – Helpdesk & Support Ticket System” has been translated into 4 locales. I'm so glad I found SupportCandy. We work exclusively with WordPress.Why? this harms us, causes a feeling of not meeting deadlines for our customers. Now that we have covered what you need to start a membership site in WordPress, let’s take a look at our top WordPress membership plugins. This plugin is result of our 4+ years of experience with WP Support Plus Responsive Ticket System trusted by more than 10,000+ active users. The following people have contributed to this plugin. WSDesk is the premium WordPress Helpdesk Plugin & Customer Support Ticket System that offers top-notch features for the best customer support experience. New Feature: Limit the number of characters for ticket fields. The plugin is compatible with both “WordPress SEO” by Yoast and the “All in one SEO pack. New Feature : Setting to set screen to which user/agent should be redirected after successful ticket reply. For us, it was the best by far! 415-354-4244 … New Feature : Hooks added for agent role capabilities. New Feature : GDPR Compatibility. This is a simple and easy way to add all missing custom google fonts to Divi theme without coding. Totalmente recomendado. Candy Slider is the collection of slider blocks for the new Gutenberg WordPress block editor. Customers can see each other’s tickets if setting is enabled. If you don't need SLA, I recommend it 100%. Search for: Search forums or Log in to Create a Topic This beta plugin… Gutenberg Team 300,000+ active installations Tested with 5.6.1 Updated 2 days ago New Feature : User Type registered or guest user option added in conditions. This plugin is almost plug and play! Export and erase feature is available in core wordpress tool for GDPR. New feature: Allow rich text editor setting using which you can either allow or disallow guest or register the functionality of rich text editor. I have been looking for something other than Awesome Support. New Feature : Agents can see all the tickets of the raised by user from open ticket. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. This works if setting Register user on creating ticket is enabled. Getting support on IRC # Getting support on IRC. ChocoRocco is a stylish, modern and functional Chocolate Company WordPress Theme. The plugin has not the support for any specific theme or plugin but every WordPress theme should work because the Reviewer plugin was built with standard WP API. Fix : Conflict with IP Geo Block plugin resolved. Fix : Not able to remove users from agent setting if agent is deleted from WP users section. it's really easy and understandable interface. Which is the Best WordPress Form Plugin? Translate “Candy Social Widget” into your language. Ticket URL can be set to require login to see ticket content. Excellent support from jon – referral candy Wellington Leite 12 January 2021 Great plugin, easy configuration, technical support "Jon" very attentive to my problem. Fix : Unable to create ticket on French language site. New Feature: reCaptcha added for SupportCandy user registration form. Applicable only for frontend. WP Support Plus is a free plugin to add customer support section on your WordPress site. New Feature : Priority can be made available in create ticket for client to choose. 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