This customer was running Office 365 Desktop (2013 installation), Simply going to Control Panel -> Programs and Features -> Microsoft Office 365 -> Change -> Online Repair. The problem has been reported on Windows XP/Excel 2003 and Vista/Excel 2007 systems. Do a full Online Repair of Microsoft Office to put the assemblies all back to normal. Double-click the registry key to edit it. That is, it doesn’t allow me to ‘enable’ it. If both halves of the document convert correctly, close other programs that are running, including the Office application. 3) Click on the File menu. Terms of Use | Privacy Policy | Join a remote session. add-ins still show up as disabled and when I try to enable them, nothing happens. In Outlook it is listed in the 'Disabled Application Add-ins'. Then close and reopen the Office application. If the add-in is listed in the Disabled section, got to enable disabled add-in. When you lower the level of macro security in Microsoft PowerPoint, and then open a PowerPoint add-in file (*.ppa), the new level of macro security may not be applied, and the add-in file may not run as expected. Does it work for Excel and Outlook? We have found the root cause of this, which was a Microsoft update coming from the Microsoft Store. The two ACT! The automatic updates were removing permissions to crucial Microsoft Office Assemblies which ndOffice needed to run the Word Add-in. End of Life - Internet Explorer and ActiveX Support, Click on the windows icon and type in "store" and select the option of "Microsoft Store", In the top right, click on the ellipses and choose "Settings", The top option is "Update apps automatically". Select COM Add-ins next to Manage and click Go. We have found the root cause of this, which was a Microsoft update coming from the Microsoft Store. They performed both an offline and online repair of office and also performed a repair of Laserfiche. That add-in is unchecked (you can see it in list, but it is marked as inactive). I enabled it via "file", "Options", "Add-ins" in Outlook and it then worked just fine. https://www.tenforums.com/tutorials/6664-turn-off-automatic-updates-apps-windows-10-store.html. If I put the template file into the Word startup folder it loads but I do not want to load it for all documents, just for that one. Outlook and Excel were working as normal. To further isolate the problem, repeat steps 1-3, and copy the other half of the original Word document into another new Word document. 0 0 Please find below the steps for the same. Normally, you should be able to enable them simply by marking the related checkbox in the COM Add-ins manager window (as in the above screenshot). There is an issue regarding the Microsoft Word Add-in that caused it to stay disabled. Again, you do not want to turn off the alert. In addition, I checked the keys under HKCU\Software\Microsoft\Office\15.0\Word\Resiliency\Disabled Items. Copied. Choose File > Options and then click Add-Ins. The add-in has been installed on the users computer, but it never loaded at start up, and remains in the "Inactive Application Add-ins" list. The only reliable fix was to perform a full online repair of Office, but then the issue tended to come back. I have reinstalled ACT. Word Add-in won't stay enabled. In the list of available add-ins, find the Acrobat PDFMaker COM Add-in and check if it's enabled. The start mode is set to "Load on Startup". To re-enable the GoldMine add-in again, please use the following steps: 1) Close all applications. Just had the Adobe addin for Excel crash/disappear for me this morning, this brought it back up. For full access, please, Please wait while this file loads, or download it. Force Outlook to always enable the add-in. After this, the Add-in should load just fine and with the updates disabled the issue shouldn't come back. Enable Inactive Add-in. (Show add-in user interface errors - … If Acrobat PDFMaker Office COM Add-in is in the list, then select it, click Enable, and click Close. 4) Click on Options. Make sure the "winword.exe" process is not running in the Windows Task Manager. Now, I did go into the manage add on's section and checked the box, which immediately fires up the add-on, but I don't see any "Enable" feature/button. A case was never opened for the original issue mentioned above. This is strange. Copy link to clipboard. But, if they open Excel via the Start menu (or Quick launch toolbar) the add-in loads fine. 6) Change the Manage option from COM Add-ins to Disabled Items then click on the Gobutton. Word 2003 will be in a folder labeled Office11. If you dictate a period at the end of your sentence and then move your cursor, the next word you dictate will begin with a capital letter. Proposed as answer by rw0000000000000000 Thursday, August 17, 2017 2:31 PM. The two keys that are in there point to a softscan add-in that has been disabled, and one other legacy add-in that I’m not sure about, but I believe neither of those have any reference to the Laserfiche add-in. See attached Images for Key 1 and Key 2. In Word 2010 for example it would be under HKLM\software\Microsoft\Office\Word\Addins\Word2010SaveToLaserfiche.Save, under the DWORD "LoadBehavior". You can push this out firm-wide using GPO and updating a registry key. If Acrobat PDFMaker Office COM Add-in is not in the list, then use Windows Explorer to look for PDFMOfficeAddin.dll in C:\Program Files\Adobe\Acrobat [DC, 2015, or 2017]\PDFMaker\Office. EdNerd. If I try to check the add-in the checked item is not saved. On the Trusted Publishers tab, click to select the Trust all installed add-ins and templates check box, and then click OK. For PowerPoint 2002 and for Word 2002. I have tried all the steps in KB13569. Instead, it is in the "Inactive Application Add-ins" list. I am about to open a case about something similar on Office 2016 unless there's already a solution out there :). So the ribbon of the add-in shows up in Excel and in Word, and works fine, but the same add-in won't load in Outlook. If the LoadBehavior is anything other than "3" then follow these steps: 1) Close Word (or Excel or Outlook). 1. On the File tab, click . Updated: September 22, 2020 09:38. The behaviour only affected MS Word 2013. When using CRM for Outlook, users can force the add-in to always be enabled. Made Word is running as Administrator when trying to make the changes. The key listed in the article doesn’t exist. If it is not disabled, then it will continue to disable Dragon NaturallySpeaking's Word add-in "dgnword.dll". Start PowerPoint 2003, or Word 2003. In outlook and excel, the status shows as “Load at Startup” and works flawlessly. There is a Quick Tips reference for enabling Select-&-Say in applications that are not Dragon friendly (do not require a separate add-in) but results are limited and do not apply to this situatioDPI 15 add-ins will not stay loaded in Word or Outlook 2010 Would now like to add this back in. Word 2007 will be in a folder labeled Office12. When you check the box for Word2013, its status is “loaded” and the add-in appears in the ribbon bar, but upon closing word and reopening, the add-in disappears from the ribbon bar and goes back to “unloaded” state. Go under File -> Options -> Addins -> at the bottom you'll see Manage, select Disabled Items, click GO, then enable the COM addin. Start PowerPoint 2002 or Word 2002. 2) Open the registry editor again. Make sure you run Outlook as an Administrator when you enable the add-in (Right-click - Run as Administrator) 2. Word 97 will be in a folder labeled Office. The issue was resolved yesterday by simply running an "Online Repair" of the Office installation. The window with the COM add-ins says 'Load Beheavior Deleted'. Using Word, I went to the "Word Options" > Add-Ins and selected GO next to the COM Add-ins and selected "Add" in the window that then popped up. Current behavior: Add-in is set to Unloaded instead of load at startup. I don’t think it’s a user issue as it occurs on both the domain administrator account as well as the user’s account. Open Microsoft Word or Excel. The only reliable fix was to perform a full online repair of Office, but then the issue tended to come back. If the problem does not occur, a conflicting element exists in the original Word document. The last step is to fix the add-in, now that we have disabled the updates that will break it again. Please open a case for your issue. Does Office Integration appear as installed under the LF Client in Programs and Features. The SimplyFile add on is the 3.1 version. HKLM\Software\Wow6432Node\Microsoft\Office\Word\Addins\Word2013SaveToLaserfiche.Save, HKLM\Software\Microsoft\Office\Word\Addins\Word2013SaveToLaserfiche.Save. Aug 6 2014, 09:32 AM ... Go back into add-in manager and try to re-enable, and it can't and deletes the add-in from the list. Any success on finding the cause of this issue? 5) Click on Add-Ins. However, each time I closed Outlook and re-opened it, the add-in had once again been disabled and had to be manually enabled again. We recommend enabling the Dragon NaturallySpeaking add-in ("dgnword.dll") in Microsoft Word. Solving an Add-In Problem - the Long-Term Method If the add-in is listed in the Inactive section, go to enable inactive add-in. Some details, in case they help: It is a COM add-in, written in VB6. Annoying Message about Saving Changes to the Normal Template. If you dictate a period at the end of your sentence and then move your cursor, the next word you dictate will begin with a capital letter. If the user chooses "Always enable this add-in", the registry is updated to include details about the add-in that is to be exempted from the automatic disabling feature. The Word add-in is the only one experiencing the issue; it does work for Excel and Outlook. In the Manage section, select COM add-ins and then click Go. Currently the client Is using Office 2013 Home and Business which has all the latest service packs and updates. Follow. New Here, Aug 10, 2016. Its status shows as “Unloaded” in the add-in. The add-in is listed as an available add-in in the Add-Ins dialog box, but the check box is not selected, and you receive an error message similar to the following when you attempt to select the check box: PowerPoint couldn't load the add-in file name. Add-ins that are disabled by this policy will never be disabled by the Outlook add-in disabling feature, which disables add-ins for performance, resiliency, or reliability reasons. 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